What should I do if I didn't receive my token after purchase on the Pays App?

It is possible that you have an incomplete order, paid less than the minimum vend amount, or that the transaction has not been received by our bank, which may be causing the delay in receiving the token.

If you have not received your token or are experiencing any issues, please contact our support team at Help@pays-app.com for assistance.

• Alternatively, you can access support via https://www.pays-app.io/auth or through the mobile app available at https://play.google.com/store/apps/details?id=io.pays.app, where you will also find a "Need help" option at the lower right-hand corner
• Alternatively, you can send us a direct message on our Instagram, TikTok, or X(formerly Twitter)